KPH assures public amid challenges

In a statement released last evening, KPH acknowledged a temporary stationery shortage caused by the failure of its main high-volume printer. To prevent disruption to patient services, the hospital immediately utilized smaller desktop printers, arranged off-site printing, and contracted a commercial firm to produce critical clinical forms. Hospital administrators confirmed that a new multi-purpose printer was commissioned on Monday, July 20, and any remaining stationery backlogs are expected to be cleared within days.

Addressing a critical need for clean linens, management has bolstered the hospital’s laundry capacity. The institution has acquired additional industrial washers and procured two dedicated panel vans to strictly separate the transport of clean and soiled linen. A shipment of 400 new bed sheets is scheduled for delivery by the end of this week, supplemented by an additional supply of linens being sourced through stakeholder partnerships over the next 48 to 72 hours.

KPH also moved to clarify that the newly acquired laundry vehicles are used solely for transporting linen, countering suggestions that staff are transported in these vans.

"We wish to make it absolutely clear that the vehicle used to transport linen is not used to transport members of staff," the hospital stated. "Separate motor vehicles were procured and specifically assigned to support our laundry services."

On the infrastructure front, the hospital continues its extensive rehabilitation. Ward 3 East remains temporarily closed due to roof damage, with repairs actively underway under the broader KPH roofing project. Repairs to Elevators #2 and #3 are also in progress.

In a significant boost to surgical capacity, the Outpatient Department (OPD) South Operating Theatre has resumed readiness for full operations. Following extensive renovations and repairs to its central air-conditioning system, a replacement circuit board was sourced, installed, and successfully tested. The unit is expected to be fully commissioned today, July 22.

Acting Chief Executive Officer Dwayne Francis emphasized the hospital’s commitment to quality care amidst the ongoing work.

"We acknowledge the concerns raised and want to assure the public that our team has been working diligently to address these challenges," Francis said. "Several corrective measures have already been implemented, and we remain committed to strengthening our operations while ensuring patients continue to receive safe, quality care. We thank the public for its patience, understanding and continued confidence in Kingston Public Hospital."

These improvements come during a landmark year for the institution. KPH is commemorating its 250th anniversary with a series of activities culminating on December 14, 2026, under the theme "250 years of healing to the nation”.